Testimonials - Kotter's VW Service Inc.
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Since 1982

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242 N. Vinewood St. Escondido, CA. 92029

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THANK YOU KOTTERS!  As a single female with a vintage 1966 Bug, I have to be careful who I take my car to for repair. Thank goodness for Tim and Kotters VW. They ALWAYS do great work and I never feel I am being taken advantage of as I have by other shops. They are friendly, ethical and do the job right the first time!

 

I HIGHLY recommend them! I have sent my friends and family to them over the years and all have had the same experience.

 

April - San Marcos, CA

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I have a 1972 VW Bus and Tim Kotter has been working on this car for at least 20 years! Always did the right repairs at the right price... Highly recommend this place.

 

MHS S - Rancho Santa Fe, CA

This is an awesome place, and they service only VWs which is great. I don't have a VW anymore, but I want to recommend this place to those that do have Volkswagen. Work is always professional and done good!

 

Tim J - San Marcos, CA

 

Aloha, I have a VW Syncro 1987 Vanagon, and Tim and Robert are experts at keeping

it in "tip-top" running condition. I live on Oahu, in Honolulu, and store my Vanagon in Escondido. Tim starts it and checks it for me so it is ready to use whenever I am in California. Tim's expertise about older VW cars is super and I highly recommend his shop. Both he and Robert are willing to go the extra distance to find hard-to-locate parts and take the time to check my van for potential problems that may become issues for me while I am off camping in the backwoods or at the desert.

Kathy D - Honolulu, HI

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Very straightforward process. I had both fuel leak (replaced old line) and an oil leak which Tim quickly diagnosed and fixed. Turns out the assessment from another VW mechanic that my oil leak was "normal" was actually just a poorly fitted/wrong material of construction pushrod gasket/seal. Two thumbs up for Kotters, highly recommend.  Been driving daily no leaks. Going back, if needed. Thanks!!!

 

Bryan D. - San Marcos, CA

 

Star rating | Kotter's VW Service | Escondido, CA

Ever make a wish on a star and then have it come true? I did... thanks to Tim!  My dream car (a fully restored VW Beetle) would never have been possible without his patience and kindness. Tim was able to work within my budget (and deal with my kabillion phone calls) to exceed my expectations. While there are plenty of mechanics who may advertise vintage car expertise, Tim lives it, builds it, and races it. I could go on and on, or you can just see for yourself!

 

M P. - San Diego, CA

 

Star rating | Kotter's VW Service | Escondido, CA

I've been taking my 67 VW bus to Tim's for several years. He is always professional, kind, and an awesome VW mechanic. I highly recommend him to anyone with a VW. He is very honest and trustworthy, and Tim and Robert get the job done right the first time. Five stars and two thumbs up!!!

 

Michele E. - Valley Center, CA

Star rating | Kotter's VW Service | Escondido, CA

My husband and I can't say enough about the quality of work at Kotter's!  We have a '62 bug and a '69 bus that needed work and Tim did an awesome job on both.  We will continue bringing our beloved VW's in for service.  You'll find honesty and integrity here, no doubt!

 

Nancy D. - Escondido, CA

Star rating | Kotter's VW Service | Escondido, CA

I have been taking my Jetta VW  to Kotter's for a couple of years and they go a outstanding service. Tim and his crew do a great job, very honest and very reasonable prices!

 

Nena L. - San Diego, CA

Star rating | Kotter's VW Service | Escondido, CA

I had taken my 2002 Passat to several Volkswagen specialists before a friend of mine referred me to Tim Kotter. He was very responsive. Never had a single issue with getting ahold of his shop. (or him for that matter) He by far had the best customer service and pricing out of any VW specialist. He was able to diagnose my check engine light issues with ease. Ive been using him for a while now and I never have to worry about leaving his shop and seeing my ceck engine light come on the next day like all the other VW mechanics I've dealt with that take a couple tries to diagnose issues. Kotter does it right the first time it wil get it back to you the next day. Ask of the VW owners in the area Kotter is the one to go to.

 

Joseph M. - San Marcos CA

Star rating | Kotter's VW Service | Escondido, CA

Owner has fixed my: wind shield wipers, front windows, strange noises lurking beneath the hood and much more.

 

Tom J. - San Marcos CA

Star rating | Kotter's VW Service | Escondido, CA

After being practically robbed at the VW dealer a few years ago, I decided to give Kotter's a try. Seeing that they had been in business for more than 20 years and specialized in Volkswagen, I figured they must be doing something right. This was my 5th time taking my wife's 2003 Jetta for repairs at Kotter's and, as usual, it was a very pleasant experience. I had a problem quickly and very affordably. If you have a VW and are looking for an excellent alternative to the dealer you need to give these guys a try!

 

Ian R. - Santa Ana CA

Star rating | Kotter's VW Service | Escondido, CA

If you're looking for a VW shop that is both honest and true VW experts, then look no further than Kotter VW and owner Tim Kotter. I have taken my Jetta TDI to Tim for over six years now and have always received excellent service at a reasonable price. Tim is not only friendly and easy going, he is extremely honest and takes the time to tell you what repairs are needed and why. You can rest easy that you are dealing with an honest and ethical mechanic. I HIGHLY recommend Tim and Kotter VW. I can say without hesitation that if you are looking for a top VW shop then you need to give Kotter VW a try.

 

Eric B. - Poway CA

Star rating | Kotter's VW Service | Escondido, CA

I just got my old VW Jetta back from Kotter and I have to say the did magic!

They fixed my dead AC with minimum $$ and right on schedule. I highly recommend them!

 

THANK YOU!

 

S S. - Carlsbad CA

Star rating | Kotter's VW Service | Escondido, CA

Been with Tim Kotter for 4 years - best in the business - Keeps my 2001 Passat purring at 160,000 miles and counting - I know it will be done right - I have complete confidence in his work - lucky if you are 1 of his costumers - All the best!

 

Ed B. - Escondido CA

Star rating | Kotter's VW Service | Escondido, CA

Personal service form someone who genuinely cares. Super cute vw collection!

 

Loren J. - San Marcos CA

Star rating | Kotter's VW Service | Escondido, CA

So lucky to have found Kotters! They do a GREAT job at a fair price!

 

Thank you!

 

Katherine K. - Vista CA

Star rating | Kotter's VW Service | Escondido, CA kotters_testimonials6 kotters_testimonials5 kotters_testimonials4 kotters_testimonials3 kotters_testimonials7 Like_Us_On_Facebook1C-scr 13087700_426x323 mobile-header mobile-header1 mobile-header1-v3 mobile-header mobile-hero-image

I have a 2002 VW Golf TDI that needed a more than a bit of attention. Kotter's scheduled me for a convenient appointment time, quickly assessed the problems, and developed a repair plan with me. Repairs were done sooner than expected, they saved me some money on a simple problem that did not require a new part (broken door handle), and they were on budget. Since I had to leave the car an extra two days due to my own schedule, they even arranged for the car to get detailed at a very good deal. Not only does my car run like a dream but I didn't even recognize it for how clean it looked! Truly a full service VW repair shop that goes above and beyond to make their customers happy. They rejuvenated my faithful VW and made me a loyal customer!

 

Ann-Marie W. - Escondido, CA

Star rating | Kotter's VW Service | Escondido, CA

I've been taking my 67 VW bus to Tim's for several years. He is always professional, kind, and an awesome VW mechanic. I highly recommend him to anyone with a VW. He is very honest and trustworthy, and Tim and Robert get the job done right the first time. Five stars and two thumbs up!!!

 

Michele E. - Valley Center, CA

Star rating | Kotter's VW Service | Escondido, CA

These guys are amazing. I wouldn't dream of taking my vw anywhere else.  They are experienced mechanics, honest and straight forward, they get your car done in a reasonable amount of time and charge a really fair price.  When I first moved into town I took my car to be serviced at the vw dealership. I was very dissatisfied with both the price and the knowledge of the mechanics which prompted me to find somewhere else to fix my car. I am so glad I found Kotter's. I can't say enough good things. You won't regret bringing your vw to them!

 

Rachael O. - San Diego, CA

Star rating | Kotter's VW Service | Escondido, CA

Just bought a 1995 Eurovan and it needed some work.  There aren't a lot of these vehicles on the road and VW has pretty much stopped supporting them and many dealers won't service them including the local dealer near where I live in Murrieta.  I found Kotter's through various websites related to VW and Eurovans and I'm glad I did!!!  Tim and Robert are about as knowledgeable and honest as they come.  If you have a Eurovan this is the place to take it.  They went through everything I asked them to look at and then went over with me what they recommended with a complete breakdown of costs of each item and let me decide what to have done.  The did an excellent job and prices were very fair.  I'm really glad that I found Kotter's VW!

 

Mike K. - Murrieta, CA

Star rating | Kotter's VW Service | Escondido, CA

After 17 years without a bug, I finally got another. A beautiful 1964. After moving down to San Diego had no idea where to take it. Right around the corner from me I found Kotters VW on yelp and from the reviews gave it a try. Tim greeted me right away, listened to what I wanted to have done and inspected since I just purchased the car. We set an appointment for the following week. Mid-day I got a call with what he found, what he wanted to do immediately and what he thought I could wait on or decide to do at a later date. I trusted him and there was no pressure just guidance from what I could tell was years of experience. I just dropped the car off this morning to get the rest of the work done and am super happy after picking it up. Charges were what I was told, and you can tell he takes pride in his work.

 

Jarrod B. - Escondido, CA

Star rating | Kotter's VW Service | Escondido, CA

I just wanted to give a shout out to Tim and Robert for the great job they did on my 72 Westy!  I've used them a few of times now and have been so impressed with the professional service they provide.  Tim is right up front, honest, and genuine.  He doesn't try to lure you in and then surprise you with charges later.  He is willing to go the extra mile to help source parts that are no longer available or hard to find and that goes a long way when dealing with a 40-year-old vehicle.  Robert is the man with the MIDAS touch.  Everything he touches turns to gold.  Robert has my Westy purring like a kitten.  His knowledge of ACVWs is second to none.  He lets me know what he had done and goes through the parts that were replaced on your vehicle to make sure you're aware of what he did to get you back on the road.  I really enjoyed talking to him.

I plan on bringing all of my ACVWs to Tim and Robert at Kotter's VW from now on so that I can have peace of mind when I'm on the road.

 

Leslie W. - San Marcos, CA

Star rating | Kotter's VW Service | Escondido, CA

My car is jetta1999 i don' t known what happen the car. The car didn’t start, so I towed my car to an auto repair. Took 2 days and it still did not get the car run. So again I towed my car to Volkswagen repair by Kotters  Mr Tim just took 2 hours and he found the problem and fixed it  very quick and fast and good. I 'm very happy!

I recommend who owns a Volkswagen if you have any problems you should come to this shop. Tim will give you an answer and will take good care of your car.

 

Wanda T. - Escondido, San Diego, CA

Star rating | Kotter's VW Service | Escondido, CA

I have been coming to Kotter’s VW for over ten years now

Tim is honest reliable and very pleasant to work with

He maintains my car wonderfully and his prices are very reasonable

My car is 12 years old and I plan to keep it for many more years with his help

 

Deborah M. - Poway, CA

Star rating | Kotter's VW Service | Escondido, CA

I'm a little overdue on this but all I can say is "Thanks Tim!"  I bought my 2009 Jetta TDI and shortly after started having issues with the glow plug light coming on intermittently.  Took it back to the stealership I bought it from and they sent it to the local VW Dealer in El Cajon to troubleshoot, at which point  (after having it for 3 days)they said my Fuel Pump needed to be replaced and wanted $1500.00 for the repair.  I decided to live with it as it wasn't covered under the 12/12000 power train warranty provided by the dealer.  It also wasn't happening all that often and was something I could live with.

 

It started happening more often so I finally took it to Tim.  His initial troubleshooting actually pointed to the fuel rail and possibly the sender at the end.  He also noted that the previous owner had not done any of the major maintenance and so the timing belt was overdue for replacement as I was over 108K.  As Tim was ordering the parts for the work, he contacted the VW Dealer in Escondido, which happens to be owned by the same company as the one in El Cajon. The VW dealer wouldn't sell him one and said that if it was the fuel pump they would cover it 100% as there had been issues on the TDI and VW Corporate wanted to handle all repairs.  It turns out that when Tim replaced the fuel rail that was actually the problem.  Now I have a little insurance policy if the fuel pump does go.  This saved me a good chunk of money that I was not ready to spend.  

 

I am thankful that Tim and his crew are honest and have great integrity.  They finished the job quickly.  I have been more than happy with the outcome and will return there from now on.  I've already recommended them to a co worker that bought a TDI recently.  I Wish they worked on Kia as well, mine would be there every time it needed to be.  I am happy to have found a real honest business that I know I can trust with my car here in Escondido not very far from my home.

 

 

Dave L. - Escondido, CA

Star rating | Kotter's VW Service | Escondido, CA

Tim has been very honest and easy to work with. We've had Bugley there 3 times now, for the big stuff I can't do myself, and Tim's staff does good work and boy are they fast. They complete jobs quicker than I can find the parts. It helps that Tim likes and understands VWs, but more than that he understands that it's the customers he's taking care of; fixing their cars is just part of the service.

 

Bugley and I both agree, if your VW needs a doctor, go see Tim. Tell him Bugley sent you.

 

 

Wes Peters

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This one is a no brainer! I have an 82 rabbit pickup called a caddy and so does Tim with the same type aftermarket larger diesel motor (economic). I am on a tight budget and sometimes do my own maintenance, but I have my limits and the guys at Kotters never fault me for it. They fix my screw ups :-). They can do the stuff I wouldn't dare try and it's always reasonably priced, done quickly, and they have the knowledge of where to find what I need for me even if I don't pay them to install it. They make me feel like a valued, cared about customer instead of a mechanically challenged obstacle in their way that needs to pay up, shut up, and get out of their way. Wish a lot of other places would treat me like a customer instead of a lackey who's in the way. Go see them for any reason and see if you don't wind up as biased as I now am.

Greg O - Escondido, CA

Tim definitely runs a family shop.  Very cozy, fairly priced, and the work is quality.  He and his partner will tell you exactly what is going on, but they'll offer solutions that will fit your situation.

Vasil S - San Marcos, CA

This is the place to go for VW repair in North County. After almost getting scammed in El Cajon at an unnamed shop, (I'll be writing a review for them as well, if you're curious), I drove all the way to Escondido to have Tim do my work for me. I remembered him from a few years back when I tore my oil pan open (twice!) and didn't have the money to have it professionally fixed. Tim got me those oil pans both times so I could have my father do the work. He was not greedy about it either. I know he didn't make much from those deals because he sold them to me for far less than I could find them anywhere else, but he was gracious and went ahead and did the phone work in ordering the part for me each time.

 

So, upon discovering that my oil pan was cracked AGAIN, I was going to have it replaced where I was doing my oil change - they told me I absolutely could not drive it away since it would be spraying oil out everywhere (which it DID NOT) - so I agreed to leave my car with them for a certain price. I signed for that price and that's what I expected to pay. But when the owner called the next day to tell me that it would be substantially more, well, I decided to go to Kotter's. So, I drove my car, which did not spray oil out everywhere, to Escondido, and Tim had it done before the day was over, even though he had two cars (that I knew of) ahead of me.

 

In summary, he did it for the same price the guys quoted me at the other place, and he did it quick! He's a friendly guy who's not greedy or underhanded, ya know, like you find almost everywhere else, and the dude knows his VW's. I had a chance to chat with him a bit and I just need you guys to know that he's the real deal. He loves Volkswagens and it shows.

 

Trust him with your VW and you can thank me later :)

James C - Escondido, CA

I have an 06 TDI, Kotters VW keeps my car running great at an affordable price.  They recommend what is needed and when so I can keep my car running well without any break downs.  With 175K miles on my car and the fact that I drive about 20K a year it is important for me to keep my TDI running good and dependable.  I would recommend and trust this repair shop to any VW owner.

Mike W - San Diego, CA

I am grateful that Kotter's VW exists. Everyone knows what it's like to visit a bad mechanic-no more!

Kotter and his crew have an understanding of my Buggie that no one else does. They communicate with me well, their prices are fair, and the do good work.

Katie S. - Irvine

I just had my 3 VW's serviced at Kotters, two Jetta TDI's and a 1978 VW Bus. Tim Kotter is thorough and backs his work. I'll keep going back.

Consumer B. - San Diego CA

I have had Kotters do work on our 1990 VW Westy. Each time the work was done on time and for the price quoted. These guys know Vanagons. I trust them.

Robert E. - Monterey CA

I have been taking my '89 VW Westphalia camper to Kotter for at least 10 years. They have been able to diagnose and solve every problem that I have thrown at them. The car is running better now than when I first bought it in 1996. I have driven this car across the U.S. several times, up into Canada and down to the tip of Baja and would have no qualms about heading out on another long trip. If you have an older VW, you need to know about Kotter!

Connie N. - Escondido CA

Kotter Volkswagen has to be one of the best places to take your VW for repair and maintenance. Tim Kotter is truly an honest person that provides you with great service at the most reasonable price. We have taken our "baby", a 1989 VW Cabriolet to Kotter for the past few years and find them to be very reliable in kepping this vintage car in the best of operational condition. Our VW is in excellent condition, so it is very important for us to have someone we trust that will treat the car as though it was brand new. Tim and his staff have done this, and more. We moved to Southern California 13 years ago, used both the VW dealer in Carlsbad as well as other VW service facilities and none have come close to Kotter's! I would recommend Kotter VW Service over any and all in the North County area.

Gary F. - Carlsbad CA

I go to Kotter's for service on my Jetta TDI. He does the same as or better quality work than the dealer and saves me $$.

Ed H. - San Marcos CA

Alternator and PCV hose done, the car runs great. I picked it up this morning. Parts were about right on price, you might be able to find them cheaper elsewhere. Labor wasn't bad for at least 1/2 day's work. I stand by my review and will be back at some point to do front struts. Thanks guys!

Mike L. - San Marcos CA

Tim and his team found the electrical problem in a few hours. The previous mechanic I took my car to worked on my car for 2 and a half days but still couldn't find the problem. I like the fact that Tim keep mo informed on every step that would cost money and what my options were. He did not surprise me with a big bill, but surprised me with a consistent honest and prefessional car repair service. If you need an expert I highly recommend Kotter's VW. Kotter's VW is a professional and affordable. Tim and his team really fixed my car's electrical problem. I'm very happy with the service Kotters gave me. Tim is one of the most honest mechanics I have ever had the pleasure of meeting.

 

Peter H. - Escondido CA

Great service! The owner is knowledgable and trustworthy. I have had only positive experiences whenever I have had to bring my VW in for service.

Asaph T. - Escondido CA

I have been going to Kotter's now for about 3 years. I don't taking my car in to just anyone, if possible, I like to repair things myself. I found Kotter's on a VW forum and from the reviews, I thought they looked pretty good. I went in, knowing what I wanted done and what the costs were at other places for both part and service. They quoted about 30% less, which surprised me right off the bat, especially for Bosch parts.

 

I figured since I needed the stuff done and the price was right, I would take it in. The guys were really nice, I got the car back in one day and everything was perfect.

 

I have gone back on many different occassions, my car is up to 200,000 these days; so maintenance is just part of the deal. They have replaced a clutch, belts, brakes you name it and each time I call, the price is right, the service is awesome and the guys are still friendly each and every time. I would highly recommend them to anyone with a VW. I have been in a picne many times, and just called to bouncing possible issue off of them and every time they are spot on jsut spitballing with me. I am pretty loyal now. I moved further away but still make the 60 mile round trip to bring the car in for stuff, haven't been burned yet don't figure I will never be.

KT S. - San Diego CA

Have known of Kotters VW for 13 years. We have VW's and have had them worked on here several times. So have other family member. I like the owner. Even though I have an older 1987 VW Diesel Rabbit Truck, he still treats it great. He has done several repairs quickly and keeps in his quotes. Never had a problem with the guy. His tech knows a lot too.

 

Wouldnt bother going anywhere else. Hope he stays around awhile.

Norm P. - Escondido CA

I am so glad that I found this place-for multiple reasons....

 

They took my daughters car sooner than they normally would have because they are compassionate. My daughter lives out of State and HAD to get back to college for classes....I had the car towed from one shop to them. Most places complained that "electrical issues are really tricky and can take a long time to diagnose....bla  bla bla...". The bottom line is that Tim used a common sense approach-asked me a few questions and said he was certain that they could fix it- I had it towed early in the morning without the need to be there. I called to follow up and Brian answered the phone and was also super cool and helpful----

 

After they looked the car over they were able to fix it and have it back to me quicker than most would have looked at it : ). The price seemed very fair and the work was perfect. I don't write these reviews often-But I do when I think that the value is high enough where even if one person goes there as a result of seeing this-I feel like I have helped at least one person. My only regret is that I did not know about them much, much sooner.

 

Also I needed my receipt ASAP (it was in the car on the road) so I called and Tim took the time to fax it to me...THAT is great service. THANKS guys!!!!!

 

Pat S. Flagstaff

Purchased a 2011 Jetta TDi a couple years ago. I know when taking care of a diesel engine, maintenance is paramount. I've only taken my TDi to another shop once when they were short of mechanics due to an injury. Kotter's prices are definitely fair and their speed in service is impeccable!

Thanks guys for taking care of my Gretta!

Daniel Sturman

Great place worked with these guys for years on multiple cars. Always great work cheap prices reliable. You can't beat Tim Kotters place!

Joseph Micale

INTEGRITY ... that is not a word usually associated with an auto repair shop, but Mr. Kotter not only has integrity but is also very professional and works well with his clients. He is very knowledgeable and makes an otherwise stressful situation easier to deal with. Thank you so much Tim for your help.

Camille Newlife

I always go hear when I have car problems. Tim always is friendly and does great work! he puts care into the car and they gave me an awesome license plate cover. I recommend this place! 3 thumbs up.

 

Tim James